Get a Refund for accidental App Store purchases: People spend their money on various things. If we talk about purchases made via the apple ecosystem, then there is a long list. E.g.: People purchase Music, Movies from iTunes, or purchase apps to use for their own good, also they spend on In-App Purchases in games or any app to unlock more benefits. So its a pretty usual thing to do, if you see the worth in it.
But if you or someone using your phone or your child mistakenly purchases something, So now how can you go about asking a refund for your money? Apple’s with keeping many similar cases in mind and for customer satisfaction has made it so easy that one can request without even leaving their computer.
In order to request or get a refund. You’ll need to have a valid reason for the request. You need to convince them that why it was a mistake, whether you bought the wrong thing or you bought one extra or whatever matter it may be related to. It shouldn’t be something for which u say that; you wanted to try it & stuff. So now let’s talk about How to get a Refund for accidental iTunes or App Store purchases.
How to get a Refund for accidental iTunes or App Store purchases :
There are several ways you can proceed to the process of refunding your purchase.
Using Browser, Using iPhone & Using iTunes :
Step 1: Type in : http://reportaproblem.apple.com/
Step 2: Login with your Apple ID user name and password.
Step 3: Select the appropriate tab From all, music, movies, TV shows, apps, or books
Step 4: Find the purchase you want to complain about or get refunded from.
Step 5: Select Report a Problem to the right of the purchase.
Step 6: Select the reason you want the refund.
Step 7: Fill in the description, as appropriate.
Step 8: Select Submit
Using iTunes :
Step 1: Launch iTunes on your PC
Step 2: Click on your name at the top and in the dropdown select Account Info.
Step 3: Type in your password when prompted in order to proceed.
Step 4: Click on See All under your Purchase History.
Step 5: Click on the arrow next to the purchase batch that contains the purchase you’d like a refund for.
Step 6: Click on Report a Problem (Which will be next to the purchase you’d like a refund for)
Step 7 : You will be routed to Apple’s website.
- Follow up with the steps mentioned in the method above.
Step 8: Select Refund option and Explain why.
From the Editors desk :
You can also check your mail payment receipts and it has a link to report, other than that there is nothing more you need to know. Apple really does take care of the situation and tries to help people out. It should be now very clear as to How to get a Refund for accidental iTunes or App Store purchases. Let us know if this helped you in the comments !